Privacy Policy

All processing and use of personal data is dealt with in compliance to the personal data act. Byberithjelde will not sell or supply your personal information to third parties unless necessary to complete the order / agreement with you, or in legal cases. You have the right to be informed about what personal information is recorded about you. If the information is inaccurate, irrelevant or incomplete, you can demand this to be corrected or deleted. You also have the right to be informed about all use of personal data carried out Byberithjelde.
If you would like to contact Byberithjelde please write to us at the following address:

Berit Hjelde

Snarøyveien 107 B, 1367 Snarøya, Norway

Safety:
It is important to Byberithjelde that you have confidence in us and therefore we protect your personal integrity. This means, among other things, that we do not entrust your personal information to third parties.

Address information

When you shop with Byberithjelde, we save your name, address and e-mail address. This information is needed to deliver your goods, and to contact you regarding your order. We are also obliged to save information about the purchase for accounting, payment management, and to follow up any return and warranty issues.

Payment Details
Your credit card number is not stored by Byberithjelde, beyond what is necessary to finish the order. Credit card information is sent directly on to the verification of our payment solution and is not stored on our servers.

Newsletter via e-mail
When you order through our website you will automatically be registered for our newsletter. If you wish to be deleted from this list, just follow the ‘SafeUnsubscribe ™’ at the bottom of the newsletter or send an email to: [email protected]

If you have questions, please contact us by e-mail: [email protected]

Returns and refunds

If you wish to return any products or the product is unsuitable, we will refund or replace the goods providing that the goods are still in their original packaging and are in a fully resaleable condition. To receive a refund you must return the item to us within 14 days after delivery.

To arrange a refund, return or exchange, please send an email to [email protected] Goods must be returned to the address below.

Return address is:
Berit Hjelde

Snarøyveien 107 B, 1367 Snarøya, Norway

All goods returned must be in perfect and sellable condition in original packaging. If the goods have not been returned in perfect sellable condition and in the original packaging, then your right to a full refund will be affected. When returning by mail, the package and contents are the responsibility of the customer until it is received Byberithjelde.

Right of withdrawal

When you cancel your purchase you must bear the cost of returning the product, unless the return is because you have received a damaged product, or other. In such cases, of course, we cover the return costs.

Byberithjelde is not responsible for returned goods lost or damaged in transit.

Claims
Please contact us and inform us why you want to complain about the item and we will send a return waybill. Once we have approved the complaint you will either:
A. Receive a new, identical product.
B. Receive a full refund.

TERMS AND CONDITIONS

AGE: Minimum age for purchase in our webshop is 18 years.

PRICES: All prices are included VAT. Total cost of purchase includes all expenses associated with the purchase, such as freight etc.